LARSOA website gets ‘thumbs up’ in online survey

Respondents have given the LARSOA website a big vote of confidence in an online survey conducted on the website.

Although only 35 people completed the questionnaire, they were united in their satisfaction with the services provided through the website.

97 per cent of respondents described the site as ‘excellent’ or ‘good’ for usefulness, 94 per cent gave it the same ratings for interest, 91 per cent rated it ‘good’ or ‘excellent’ in terms of ease of use, and 86 per cent scored the same for reliability.

94 per cent rated the news service delivered via the website as good or excellent – and every respondent who receives the weekly email reminder to visit the site gave it the highest mark. 88 per cent of the sample say they visit the site at least once a week.

Respondents were asked if they would like the news service to increase in frequency from weekly to daily – but the response was inconclusive. 34 per cent were undecided, 32 per cent were in favour of moving to daily updates and 34 per cent want to remain with a weekly news service.

"We have decided to stay with weekly news updates for the time being," says website editor Nick Rawlings. "Instead of working to improve the news service further still we are going to concentrate on developing the resources section and road safety calendar. The survey showed that readers value these sections of the site and we think we can improve them further still."

Have your say
What do you think? Should we increase the frequency of news delivery, or should we keep it as it is? Email your opinion to news editor Nick Rawlings.